Shipping & Returns
Shipping is included! Most orders will take 24 hours to process, however, some may take up to 48 hours. If our product is out of stock or backordered, we will alert you with an email to inform you of an approximate shipping date.
Return and Exchange Policy
If you are not in love with your Tenacity jeans you may return your purchase within 30 days for a full refund.
If you’re outside of the 30 day window, you can exchange for a product of equal or lesser value or receive store credit. Jeans must have original tags attached.
So, how do you set up a return?
Send an email to firstname.lastname@example.org
State you’d like to return the jeans and include your full name and order number. If you’d like to exchange, let us know the changes you’d like to make.
Please use the return shipping label that you received with your original purchase to return your purchase. Make sure you include the product and your original receipt.
Ship to: Tenacity PO Box 884 | Syracuse, NY 13209-0884